12 UX Sins to Avoid
In his talk at London’s Agile UX Meetup, Peter W. Szabo covered 12 UX Sins that must be avoided. Drawing on his seven years …
View Article10 UX Testing Tips
In his April 2015 talk at NUX Newcastle Lee Duddell (WhatUsersDo’s Founder & UX Director) shared 10 Remote UX Testing Tips. Drawing on lessons …
View ArticleHow UK Party Websites Are Letting Down Voters
The websites of the UK's political parties appear more focused on gathering data from visitors than clearly explaining policies. "I'm trying to find out …
View ArticleHow to deliver an outstanding digital experience in 2016
Peter W. Szabo, Head of UX, argues that many digital experiences (even in 2015) are "terrible" and suggests how to fix this. What’s wrong with the digital experience in 2014/2015? Perhaps...
View ArticleWe put our money where our mouth is: £2,000 worth, for anyone who wants it
You know how we go on about being in tune with users? It’s not just you we keep beating with that stick – we do it to ourselves too. That’s led us to offer something that our users constantly ask for...
View Article10 Tips for Writing UX Testing Tasks
How you write your UX test tasks can make or break the quality of the insights you get from your UX testing. The following pieces of advice are from our UX researchers (who’ve designed thousands of...
View ArticleHow to analyse UX testing videos to get maximum insights
So you’ve got a load of shiny new UX videos in your WhatUsersDo account. What now? Watching videos is all well and good, but in order to get good insights from them you should watch them with, let’s...
View ArticleUX Testing Across Multiple Devices – Mobile & Tablet Testing
If you’ve launched all your free trial videos and are wondering what else UX testing can do for you, let’s talk mobile UX. Do you know most Internet users no longer browse websites on desktop devices?...
View ArticleThe Business Case for User Experience Testing
If you’ve worked through our other UX lessons, you now (hopefully) believe that UX testing is your silver bullet for winning more customers. You want to start improving your site’s UX based on insights...
View Article[INFOGRAPHIC] How does Christmas Affect Consumer Shopping Habits?
When Christmas rolls around, are you a last-minute panic shopper, fighting through the crowds for the last few items left on the shelf at the back of the store? Or do you have your list made up and...
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